Location / Issue
Connect the two source records needed for facility issues routed to technicians and vendors and keep them current.
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Interactive demo· Try the search, filters, record selection, and primary action
Bookings · Facilities
Maintenance requests
Report a fault in a guest room or shared facility, and the agent assigns the work to staff or a vendor and tracks it to completion.
Book a demoFACILITIESFACILITIES CONTROL · TODAY
Maintenance requests
Open work
81 Urgent
Within SLA94.6%+2.1%p
Average resolution5.8 hr-1.2 hr
External vendor5connected
Dispatch and work queue
Prioritized by urgency and operating impact
Work order · WO-260907 · Room 1511
Air conditioning failure
Operating impact
Air conditioning failureRoom 1511
Guest-room operations affected
Expected arrival
ImmediateAssigned team
Facilities · K. AllenResolution timeline
- Request received11:04
- Impact triaged11:07
- Technician dispatched11:12
On-site checklist2/4
Linked equipment reading
Room 1511 · AHU-1511Supply air28.4°CAssessmentHigh alarm
Workflow
What this app handles
Review the current state of facility issues routed to technicians and vendors and complete “Assign maintenance request” from the same workspace.
Open requests
19 is calculated from the current worklist. 2 urgent.
Owner · vendor / Visit window
Review evidence and status on each item, with exceptions brought to the front.
Assign maintenance request
Write the approved result back and retain who changed what and when.
Recommended connections
Recommended systems for this app
Connect the systems and data you already use in the way your workflow needs.
- PMS
Reservation and room-status sync
- BMS
Building-system status and alert sync
- ServiceNow
Request and work-order sync
- Microsoft Teams
Notifications and actions
- Maintenance system (CMMS)
Work orders, parts, and service history
- IoT sensors and alerts
Create requests from equipment alerts
Related apps
Apps used with this workflow
- Bookings · Facilities
Housekeeping assignments
The checkout list becomes a cleaning order, and the agent sends each floor's rooms to the housekeeper's phone.
- Bookings · Facilities
Group meal counts
Group headcounts and menu choices roll into daily meal counts, and the agent sends them to the kitchen.
- Bookings · Facilities
AV equipment checkout
Projectors and microphones are checked out and returned in one list, and the agent chases anything not back on time.
TAILORED IMPLEMENTATION
Bring Maintenance requests into the way your team already works
Connect the systems and documents you already use, then tailor permissions, exception handling, and approvals to your operation.